Staff Confidence: Do Your People Feel Prepared? (5 Min Accessible Audit Series)

Audit:

  • Ask a few team members: “If someone needs to use the pool hoist today, could you assist or know who to call?”
  • Do they know where the accessories and accessible equipment is stored?
  • Do they feel confident interacting with guests with disability and demonstrating how to operate it?

Quick Win:

Add a QR code on your staff room wall linking to quick training videos or cheat sheet: “Need a refresher? Watch our short guide to supporting accessible pool entry.” (Visit our User Portal for videos you can link to!)

Check out more 5 Minute Accessible Audit articles here.

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