Customer Care FAQ
Para Mobility is a registered NDIS provider and works closely with occupational therapists (OT’s) and clients to provide information for Accessible Technology applications. We also work with a number of other funding bodies.
For a customised quote please contact our team at enquiries@paramobility.com.au or 1300 444 600.
The Pelican Pool & Spa Hoist has a Platform Attachment to meet Building Code of Australia Access to Premises – Swimming Pools for a pool perimeter of 70M or above.
Our Pelican Pool & Spa Hoist is the only product on the market that offers the ability to attach a Platform Lift but also a variety of other accessories also including seats, slings and wheelchairs. This not only meets the legislation requirements, but also caters to the greatly varying needs of people with reduced mobility.
For a customised quote please contact our team at enquiries@paramobility.com.au or 1300 444 600.
The Pelican Pool hoist and Kingfisher Access Seat are found in many public swimming facilities Australia wide. Please contact our team at enquiries@paramobility.com.au or 1300 444 600 for your nearest location.
We recommend calling the facility in advance to ensure the hoist is available for use.
Pricing varies depending on the style, size, and accessories.
For an obligation free, customised quote please contact our team at enquiries@paramobility.com.au or 1300 444 600.
All Para Mobility products meet and exceed a number of Australian guidelines including:
- Disability Act of Australia
- Building Code of Australia
- National Construction Code
- ARTG Therapeutic Goods Administration (TGA) Approved
- Australian Standards
Our friendly team have years of experience and can assist with your enquiry providing a fully tailored solution.
Alternatively your healthcare professional may be able to recommend a suitable solution from the Para Mobility range. (We can also answer any questions they may have also!)
Para Mobility use a number of different freight carriers to ensure you get the best service and price for your delivery. Freight is calculated based on destination, package dimensions and weight, so there is no one size fits all.
Our products are designed and manufactured in Australia with pride and we look forward to having them support your needs.
We want to ensure that all your products are shipped with the highest levels of care and consideration and ensure your products are received in good, clean working order.
Transit Time
Typically our products take 1-5 working days from despatch to reach our customers, depending on their location across Australia. International freight times will be individually quoted at time of enquiry.
Freight Charges
Parts and accessories purchased from our online store have a $25 flat rate shipping fee.
Heavy or bulky items have a $120 flat rate shipping fee.
For custom orders please contact us to discuss the most economical shipping options.
