Seasons Greetings from the team at Para Mobility

Seasonal Trading Hours: Our office will close from midday Friday 20 December and opens again 9am Monday 6 January. Online Shop orders will be shipped as soon as we return. For emergency service needs, please contact AidaCare on 1300 133 120 for one of their expert technicians.

Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please contact us if you have received a faulty or incorrect product.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 days.

Need help?

Contact us for questions related to refunds and returns.

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