For many Australians living with a disability, or caring for someone who does, a simple trip to the pool can feel anything but simple. Whether you’re planning a weekend splash, hydrotherapy session, or just a fun outing with family, finding an accessible aquatic centre can make all the difference.
Step 1: Start with a Local Council Search
Begin by checking your local council’s website or your state’s disability and recreation directories. Many councils now provide lists of accessible facilities, including pools with features like:
- Pool hoists (e.g. Pelican and Kingfisher)
- Ramp or zero-depth entries
- Accessible change rooms with adult-size change tables
- Aquatic wheelchairs available on-site
- Disability parking and level entry pathways
You can also use platforms like:
- Google Maps (check for “wheelchair accessible entrance” and recent reviews)
- Accessible Australia app
- Local Facebook community groups — often a great source for real-life tips
Step 2: Call Ahead and Ask the Right Questions
Once you’ve found a potential pool, don’t rely on listings alone — accessibility can vary widely, and not all “accessible” claims are equal.
When calling ahead here are some key questions to ask:
- Pool Access
“Do you have a pool hoist available, and is it working?”
“What type of pool entry is available — ramp, stairs?” - Changing Facilities
“Do you have an accessible or Changing Places-style change room?”
“Is there a height-adjustable change table or hoist in the change room?” - Equipment & Support
“Do you offer aquatic wheelchairs or mobility aids on site?”
“Are staff trained to assist with accessible equipment if needed?” - Booking & Timing
“Do I need to book accessible equipment or changerooms in advance?”
“Are there quieter times for sensory-friendly swimming or less crowded access?”
Extra Tips for a Smooth Visit
- Make sure accessible parking is available close to the entrance.
- Bring your own transfer aids. Most venues require the use of your own slings for safety and hygiene requirements.
- If you’re visiting for therapy, ask if the water is heated and to what temperature.
Inclusion Is on the Rise — But It’s Okay to Ask
More and more pools across Australia are investing in accessible infrastructure thanks to local councils, grants, and passionate advocacy. But standards can vary, and it’s perfectly okay to advocate for your needs or those of a loved one.